Just a quick, little, tiny, baby, almost not even worth mentioning rant. I work at a car dealership, and my job is to make service appointments over the phone. Not the sexiest job out there, but it pays the bills, and I enjoy parts of it. Anyway, I am generally one of the first people customers talk to over the phone, and I have noticed something. Every single customer thinks they are different, and therefore special, from the rest of humanity purely because of the fact they drive XYZ. FALSE!! You just happened to have picked a different car! You are no better than anyone else, so quit acting like it! I'm the one that sets when you come in to get your 'precious XYZ' fixed, so being an ass and acting 'mightier-than-thou' to me, will not help your case. Whats that? Ooops, no, looks like we aren't booking until next week, after you started yelling at me. I'm tired of stupid, and I'm tired of entitlement complexes. Luckily, that's what I get to deal with roughly 67% of the time. End rant.
lane
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